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6230i - email settings...?

Posted: 18:39 04 May 05 #1
Has anyone managed to set up email retrieval from a pop account on their 6230i? I'm on Vodafone UK and I've tried just about everything to get this to work but it just keeps coming up with "retieving failed". The settings work fine on my old 6230, but everytime I try the 6230i...? Firmware bug?
Further to original post I now believe it IS a firmware issue with Nokia's email client.
Posted: 22:57 06 May 05 #2
  • JazzieB
  • 9 Posts
  • Join Date: 8 September 2004
I can't get to my email either. First I had the "access point authentication required" issue, although I now know you can just click OK and bypass this (v. annoying), but I now get an error asking me to "subscribe to GPRS first", even though I am and can use WAP via GPRS without a problem. I then get the "failed" message. Like you, I had no trouble on my old 6230.
Posted: 20:23 08 May 05 #3
  • henson
  • 51 Posts
  • henson
  • Join Date: 20 April 2004
  • Occupation: development for mobiles
Append access point Menu-4-11-4 and make it "Preferred access point"
Posted: 18:01 23 May 05 #4
  • adobbie
  • 1 Post
  • Join Date: 23 May 2005
I'm stuck too. On Vodafone UK, email worked fine on my old (and dying) SE P800, but no joy on the 6230i. If I download the Nokia SMS configs for an invalid Demon email account (invalid only in that I don't have a Demon email account), email retrieval fails very quickly, having apparently successfully connected to "Vodafone GPRS". But menus won't allow me to modify that email account settings to my own valid ones (Menu\Messages\Message_Settings\E-mail_messages\Incoming_Mail_Settings is disabled for some reason).
If I try to set up my own valid email account, it tries to connect for ages, then finally fails, with no real indication of what failed, though I'm guessing the GPRS connect failed. Tried everything I can find :(
Posted: 19:26 23 May 05 #5
i'm still convinced this is a faulty software issue and i'm still waiting for my nearest service centre to have a firmware update but no joy :( it's not the first time nokia have unleashed buggy phones on the unsuspecting public.
Posted: 12:07 26 May 05 #6
  • deemaa
  • 1 Post
  • Join Date: 26 May 2005
Recieved these settings today from O2. Tried them on my NTL email account and they work ok, but not tried any others. Please leave feedback if anyone tries them.

6230i POP3 GPRS (POST PAY ONLY)

Press Menu
Scroll to Settings push Select
Highlight Configuration press Select
Highlight Personal Configuration Settings press Select
Press Add New [If there are profiles in the hand set already Press Options then select Add New]
Highlight E-mail press Select
Highlight Account Name press Select
Enter POP3 press OK
Highlight My Name press Select
Enter your name then press OK
Highlight E-mail Address press Select
Enter your E-mail Address then pres OK
Highlight Include Signature press Select
Highlight No press Select
Highlight Reply-to Address press Select
Enter your E-mail Address then press OK
Highlight SMTP Secure Login press Select
Highlight Disabled press Select
Highlight SMTP User Name press Select
Delete any Text then press OK
Highlight SMTP Password press Select
Delete any Text then press OK
Press OK to Verify Password
Highlight Outgoing SMTP Server press Select
Enter smtp.o2.co.uk press OK [Always use this mail server unless using gmail, in this case use smtp.gmail.com]
Highlight Outgoing SMTP Port press Select
Enter 25 press OK
Highlight Use Preferred Access Point press Select
Highlight No press Select
Highlight SMTP Access Point press Select
Highlight Proxy press Select
Highlight Enable press Select
Highlight Proxy Address press Select
Enter 193.113.200.200 press OK
Highlight Proxy Port press Select
Enter 8080 press OK
Highlight Data Bearer press Select
Highlight GPRS press Select
Highlight Bearer Settings press Select
Highlight GPRS Access Point press Select
Enter mobile.o2.co.uk press OK
Highlight Authentication Type press Select
Highlight Normal press Select
Highlight Username press Select
Enter faster press OK
Highlight Password press Select
Enter password press OK
Re-Enter password press OK
Press Back
Press Back
Scroll Down and Highlight Incoming Server Type press Select
Highlight POP3 press Select
Highlight Incoming Mail Settings press Select
Highlight Retrieve e-mails press Select
Enter (a number) this is the amount of e-mails the phone will retrieve every time you connect to the mailbox.
Highlight POP3 Secure Login press Select
Highlight Disabled press Select
Highlight POP3 Username press Select
Enter your Email account User Name and press OK
Highlight POP3 Password press Select
Enter your Email account Password and press OK
Re-Enter your Email account Password and press OK
Highlight Incoming POP3 Server press Select
Enter your Incoming Mail Server Address and press OK [for gmail this is pop.gmail.com] [for NTLWorld this is pop.ntlworld.com] [for Hotmail this is pop3hot]
Highlight Incoming POP3 Port press Select
Enter 110 press OK
Highlight Use preferred Access Point press Select
Highlight No press Select
Highlight POP3 Access Point press Select
Highlight Proxy press Select
Highlight Enable press Select
Highlight Proxy Address press Select
Enter 193.113.200.200 press OK
Highlight Proxy Port press Select
Enter 8080 press OK
Highlight Data Bearer press Select
Highlight GPRS press Select
Highlight GPRS Access Point press Select
Enter mobile.o2.co.uk press OK
Highlight Authentication Type press Select
Highlight Normal press Select
Highlight User Name press Select
Enter faster press OK
Highlight Password press Select
Enter password press OK
Re-Enter password press OK
Press Back four times
Highlight POP3 press Options
Highlight Activate press Select

That completes the POP3 GPRS setup
Posted: 23:51 27 May 05 #7
  • kevinx
  • 24 Posts
  • kevinx
  • Join Date: 27 May 2005
Likewise on Vodafone, and not able to RETRIEVE POP3 (Wanadoo) mail. Works okay on SEND, but RETRIEVE is "Retrieving failed". Both Vodagroan, and Nokia are about as much use as a chocolate teapot!!
With my 6230 it was an easy task to access ALL the settings, and change manually. Nokia inform me this CANNOT be done on the 6230i. Doh....
Ascending (when ascending is NOT selected) on ringtones and message tones is also another pain in the butt. Speaking with Nokia "MMmmm. We weren't aware of a big problem with this. We have had a COUPLE of people mention it, but it's unlikely Finland will do anything".
i think I'll send the unit back to Vodagroan, and retain my trusty 6230.
v3.30

Posted: 11:57 28 May 05 #8
  • Dinny66
  • 3 Posts
  • Join Date: 28 May 2005
God you lot give up so easy!
I've had my 6230i a week. No issues with quiet ringtones/message tones - just set up in my profile no problem. Keypad tones are bit lower than I would like, but hey, stuff happens.
Sending emails is fine. Retrieving not yet, but if it's not my settings, which incidentally you can change if you turn off default access point and make your own (there's another thread on here that explains it), I'm sure a fix will be coming sooner rather than later. Nokia are hardly likely to let a flagship model like this have unresolved issues for long are they?
Otherwise it's a damn fine piece of kit.
Patience, young apprentice, patience.

Made in Hungary. V3.30 21-04-05
Posted: 17:49 28 May 05 #9
DeeMaa.............. Tried your settings word for word on my 6230i and still no joy....... Just as it's connecting i get a 'subscribe to GPRS first' error message and that's as far as i get.

I have managed to get my orange e-mail working by entering server info into the phone using a preset set of options that were on the phone when i got it but have been unable to add any other accounts at all. All i ever get is the 'subscribe to GPRS first' message!!!!! which is rather bizzare seeing as 1. i am subscribed to GPRS... and 2. the phone connects using GPRS for browsing MMSing using the orange e-mail.......


Cheers

Dave.
Posted: 22:37 30 May 05 #10
  • Kid_Chino
  • 10 Posts
  • Join Date: 30 May 2005
  • Occupation: Training Advisor
I completely gave up setting up my email on this phone - was so easy on the 6230. However, with a bit of patience, I've managed to get it working finally! If anyone has got an Orange email account, try these settings (as above but with some minor changes to details), as they worked for me. Thanks to DeeMaa for the original text! :-)


Press Menu
Scroll to Settings push Select
Highlight Configuration press Select
Highlight Personal Configuration Settings press Select
Press Add New [If there are profiles in the hand set already Press Options then select Add New]
Highlight E-mail press Select
Highlight Account Name press Select
Enter POP3 press OK
Highlight My Name press Select
Enter your name then press OK
Highlight E-mail Address press Select
Enter your E-mail Address then pres OK
Highlight Include Signature press Select
Highlight No press Select
Highlight Reply-to Address press Select
Enter your E-mail Address then press OK
Highlight SMTP Secure Login press Select
Highlight Disabled press Select
Highlight SMTP User Name press Select
Delete any Text then press OK
Highlight SMTP Password press Select
Delete any Text then press OK
Press OK to Verify Password
Highlight Outgoing SMTP Server press Select
Enter smtp.orange.net press OK [Always use this mail server unless using gmail, in this case use smtp.gmail.com]
Highlight Outgoing SMTP Port press Select
Enter 25 press OK
Highlight Use Preferred Access Point press Select
Highlight No press Select
Highlight SMTP Access Point press Select
Highlight Proxy press Select
Highlight Enable press Select
Highlight Proxy Address press Select
Enter :8080 press OK
Highlight Proxy Port press Select
Enter 8080 press OK
Highlight Data Bearer press Select
Highlight GPRS press Select
Highlight Bearer Settings press Select
Highlight GPRS Access Point press Select
Enter orangeinternet press OK
Highlight Authentication Type press Select
Highlight Normal press Select
Highlight Username press Select
Enter "your username" press OK
Highlight Password press Select
Enter "your password" press OK
Re-Enter password press OK
Press Back
Press Back
Scroll Down and Highlight Incoming Server Type press Select
Highlight POP3 press Select
Highlight Incoming Mail Settings press Select
Highlight Retrieve e-mails press Select
Enter (a number) this is the amount of e-mails the phone will retrieve every time you connect to the mailbox.
Highlight POP3 Secure Login press Select
Highlight Disabled press Select
Highlight POP3 Username press Select
Enter your Email account User Name and press OK
Highlight POP3 Password press Select
Enter your Email account Password and press OK
Re-Enter your Email account Password and press OK
Highlight Incoming POP3 Server press Select
Enter your Incoming Mail Server Address (pop.orange.net) and press OK [for gmail this is pop.gmail.com] [for NTLWorld this is pop.ntlworld.com] [for Hotmail this is pop3hot]
Highlight Incoming POP3 Port press Select
Enter 110 press OK
Highlight Use preferred Access Point press Select
Highlight No press Select
Highlight POP3 Access Point press Select
Highlight Proxy press Select
Highlight Enable press Select
Highlight Proxy Address press Select
Enter :8080 press OK
Highlight Proxy Port press Select
Enter 8080 press OK
Highlight Data Bearer press Select
Highlight GPRS press Select
Highlight GPRS Access Point press Select
Enter orangeinternet press OK
Highlight Authentication Type press Select
Highlight Normal press Select
Highlight User Name press Select
Enter "your username" press OK
Highlight "your password" press Select
Enter password press OK
Re-Enter password press OK
Press Back four times
Highlight POP3 press Options
Highlight Activate press Select
Posted: 14:50 02 Jun 05 #11
  • dkk
  • 1 Post
  • Join Date: 2 June 2005
I just got mine working on Vodafone UK with Yahoo POP3/SMTP. Granted it was a lot of pain, given the counterintuitive email setup menus.

Go to Settings->Configuration->Personal config settings and add a new entry of type "E-mail" as Deemaa pointed out. You can call this entry whatever you want, eg. "Yahoo Email".

Then, for both POP3 (incoming) and SMTP(outgoing), you need to disable the preferred access point and set your access point as follows:

Proxy: disabled
Data Bearer: GPRS
Bearer Settings
GPRS access point: internet
Auth'cation type: Normal
User name: web
Password: web

You must do this for BOTH incoming and outgoing, there are separate menu entries on the 6230i. These access point settings are good for contract Vodafone subscribers, I don't know whether they'll work for pay-as-you-go customers.

The rest of the setup (ports, servers, login/password) is specific to you email provider, i.e. you can copy the POP3/SMTP setup from Outlook or whatever Email program you use on your computer.

IMPORTANT: To be able to send via Yahoo SMTP, you must enable "SMTP secure login" (choose LOGIN) and enter your user name and password.

Adobbie: You can't really compare Symbian phones with this one... Night and day, esp. in terms of email/web/configurability.


Posted: 14:48 17 Jun 05 #12
  • petersarum
  • 11 Posts
  • Join Date: 7 June 2004
  • Occupation: retired
I've got a 6230i as well and am having email problems.
I've followed the advice from Deemaa and dkk (thanks guys) and can retrieve my freeserve emails OK. But I can't send! Get error message all the time "Recipient does not exist. Sending failed".
Vodafone monthly contract.
Using pop.freeserve.co.uk to receive and trying to send on smtp.freeserve.co.uk
(all works OK on home PC).
Any ideas? Thanks.
Posted: 21:09 24 Jun 05 #13
  • Stuybri
  • 1 Post
  • Join Date: 24 June 2005
  • Occupation: Producer
I am having the SAME 'Subscribe to GPRSfirst' problem but with my 6230i which I use on T-Mobile in the US, I dont even seem to have the menu fuctionns that are mentioned in some of these solutions?

Bought my phone online, MMS and GPRS Browsing work fine.

Phone is made in Hungary, type: RM-72?

Any help!!
Posted: 14:41 28 Jun 05 #14
  • dubnuts
  • 2 Posts
  • Join Date: 28 June 2005
Outgoing SMTP server for vodafone is send.vodafone.net, you probably won't beable to use your own ISPs SMTP server as it will proably only work over you dialup/broadband connection (closed for open relay). Just use the vodafone one for sending, no user name or password.

Spent 20 mins and got the 6230i set up just like the 6230 for email, its a little more fiddly, you need to set it up through configuration as described above.. then select you new mail setting in email settings and you should be away.. It doesn't seem to be bugged software, just a bit fiddly..

my sw is v03.30 21/04/05
Posted: 14:42 28 Jun 05 #15
  • dubnuts
  • 2 Posts
  • Join Date: 28 June 2005
Other way todo it is use the nokia configuration tool on their website, should send you all the settings you need, including email..
Posted: 17:25 28 Jun 05 #16
  • Shadamehr
  • 635 Posts
  • Shadamehr
  • Join Date: 12 April 2004
  • Occupation: Door Supervisor
  • Location: Gateshead, UK
dubnuts,

Yes, but ONLY for those ISP's and Email accounts it supports... and whilst its got a canny few and includes most of the major ones, there are still a LOT missing, as for all three of mine...

So, the manual way will still needs to be used for LOTS of people and hence why it is here.

But GOOD POINT - if your ISP is listed on the Nokia site, that is easily the best way to set things up.
Posted: 20:35 28 Jun 05 #17
  • levy01
  • 2 Posts
  • Join Date: 29 November 2004
  • Occupation: Systems Engineer
  • Location: Miami
I'm having the same trouble setting up MMS on Cingular Blue (AT&T Wireless) with my Nokia 6230i, if anyone here has been successful setting it up, please post a how-to.

I've tried the OTA from AWS, Cingular and Nokia unsuccessfully.
Posted: 17:34 30 Jun 05 #18
DKK,

Followed your setup instruction for yahoo pop server access from Voda UK phone, seems to connect ok but says password is incorrect. It then gives me the opportunity to try and enter the password again. I enter the password that I use to access my account but it fails again? Password is correct and allows me on via the PC. Any ideas what i am doing wrong?

Thanks.
Posted: 12:59 02 Jul 05 #19
  • crashnutter
  • 1 Post
  • Join Date: 2 July 2005
  • Occupation: Data Support for Mobile Network
Hey guys - "Subscribe to GPRS first" means the APN (access point name) is incorrectly set - if you're on Orange it needs to be "orangeinternet" - just like that, no spaces, all in small case (without the quotes, obviosuly!) - one I've had a bit of a problem with is getting "access point in use" when trying to select the POP3/SMTP accesspoint settings, and it won't let me get past that message, and no way to stop the accesspoint being is use - any ideas?
Posted: 10:53 04 Jul 05 #20
Hii,

I have a Hutch prepaid phone. I would like to configure email settings on my cell phone. Can someone please tell me how to go about it?

Hetal
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