Translate this page:

Welcome to our forums. Please sign-in or register

How do I turn off the beeping alert when my balance is displayed after sending a message?

Posted: 14:12 25 Jun 07 #1
  • tadtiny
  • 11 Posts
  • Join Date: 25 June 2007
After sending a message on my phone I get a service reply telling me my balance which is great, but it beeps like receiving a text message which is most annying & I can't work out how to turn it off! Can anyone help?
Posted: 14:31 25 Jun 07 #2
Is it something to do with Warning tones? Have you tried turning those off?



Pete (I need JD) Graham

**************

Pete has fallen in love.
Posted: 14:36 25 Jun 07 #3
  • tadtiny
  • 11 Posts
  • Join Date: 25 June 2007
I dont think the 6300 has a warning tones option. My message alert tone is set to standard, then all the others (IM alert tone, keypad tones, end of list tone, other tones and application tones) are set to off. Surely there must be a way of turning it off though!?
Posted: 16:54 25 Jun 07 #4
  • selene
  • 7043 Posts
  • selene
  • Join Date: 26 April 2004
  • Occupation: Yons is my Master. I have been chosen. :-D
Are you with O2 PAYG by any chance? You''re getting the tone because the phone sees the service reply as a "message". You could try turning off "other" tones but I can''t remember whether this will work or not

Selene
---

FORUM SEARCH - DO IT
Posted: 17:22 25 Jun 07 #5
  • tadtiny
  • 11 Posts
  • Join Date: 25 June 2007
Yeah I'm with 02 PAYG, have other tones turned off already but still no joy :-(
Posted: 17:26 25 Jun 07 #6
  • selene
  • 7043 Posts
  • selene
  • Join Date: 26 April 2004
  • Occupation: Yons is my Master. I have been chosen. :-D
Sadly, this is an O2 PAYG feature. There is no way to turn it off. Sorry :-(

Selene
---

FORUM SEARCH - DO IT
Posted: 14:44 26 Jun 07 #7
  • tadtiny
  • 11 Posts
  • Join Date: 25 June 2007
Thanks Selene. Can't say it's one of Nokia's best features! :-S Is there any way of stopping it displaying the balance instead? Gone are the days of my subtle under-desk texting... ;-)
Posted: 15:36 26 Jun 07 #8
  • anitalg
  • 10490 Posts
  • anitalg
  • Join Date: 4 March 2006
  • Occupation: Sitting quietly in the corner
  • Location: fingers in ears singing lala
Its not just Nokia if thats any help, this debate was raging on the Son forum too. I dont think we ever found a way of stopping it, have you tried putting the whole phone on silent or vibrate?
Posted: 15:42 26 Jun 07 #9
  • tadtiny
  • 11 Posts
  • Join Date: 25 June 2007
Yeah if the phone is on silent then it won't beep, it makes the noise of whatever the message alert is set to on the current profile. So in a sense putting it on silent solves the problem, but I dont wanna change profile every time i send a message! Guess Im just gonna have to put up with it.... Apart from that its a lush phone, well pleased with it. Be perfect once ive found some tariff-free gps software as well! Cheers for your help.
Posted: 04:22 01 Jul 07 #10
  • Mujja
  • 6 Posts
  • Join Date: 2 August 2003
Read on another forum, phone O2 and request balance messages are turned off. Some said they had to call more than once as some of the O2 staff didn''t understand.
Posted: 23:57 01 Jul 07 #11
  • Shadamehr
  • 635 Posts
  • Shadamehr
  • Join Date: 12 April 2004
  • Occupation: Door Supervisor
  • Location: Gateshead, UK

Just to confirm what people are saying:

 1) There is NOTHING wrong, or to blame, with the phone!  The phone is receiving a text message (as that's all that these amount to), so it is playing the text message alert tone you have set.  You would have something to say if someone sent a text and you DIDN'T hear your message tone.  Unfortunately, that is realistically, all these balance messages are.

2) The issue is with O2, utilising this method of notifying of balnace updates.  The thing is though, the vast majority of people LIKE the easy way they get notified.

3) As said however, you CAN ring O2 and ask for this to be disabled.  Like all things though, as some staff are more knowledgable than others, you may need to repeat call, to get this sorted.

 

HTH

 

***********************************
Now on to my FIFTY-SIXTH mobile handset since my first ever Ericsson GA628, with the advent of my new Nokia 6300.

Posted: 14:32 03 Jul 07 #12
  • tadtiny
  • 11 Posts
  • Join Date: 25 June 2007

Shademehr:

1) the phone is surely in part to blame as ive had O2 Pay as u Go Nokias for 8 years now and none of them have ever done this before.

 2) i like being notified of my balance, always have done, but i dont like it so much i want vibrations, beeping & flashing lights every time i send a message, specially as i get free messages anyway so my balance hasnt changed every time i get notified.  and when i send a message thats 3 parts long, and i get my balance shouted at me 3 times... who could possibly like this?!

 3) i will be ringing them later!

 TT

Posted: 10:51 05 Jul 07 #13
  • tadtiny
  • 11 Posts
  • Join Date: 25 June 2007
Cheers for your help everyone, I phoned 100 and pressed option 5, spoke to an operator and they turned it off straight away.  Sorted.
Posted: 01:37 07 Jul 07 #14
  • Shadamehr
  • 635 Posts
  • Shadamehr
  • Join Date: 12 April 2004
  • Occupation: Door Supervisor
  • Location: Gateshead, UK

My understanding, from talking to friends, and my Mum on O2 PAYG, is that you were wrong to say I was wrong (if that makes sens) about point 1 - as it is actually O2 who in recent months, have changed how it works - so that O2's method of notification of credit balance is now sent by way of a normal reverse send Operator originated Flash (or Class 1) SMS message.

And as such, there is absolutely nothing that the phone can be blamed for, in terms of making a noise when you receive a text.

 

The NATURE of the credit message is supposedly what has changed recently - at least according to friends and family, as I am contract myself.

 

But I DO seem to recall that for SOME phones, the phone is able to play notifications for Class 1 (Flash SMS) and standard sms, differently.

 

Thing is, I have no idea HOW they do this, if that is true, as to the phone, they are pretty much indistinguishable.

 

But a Nokia 6300 receiving a Class 1, Flash sms message, and therefore playing your message alert tone, is absolutely CORRECT behaviour, and exactly as it should be, and to be expected.

 

IN FACT....

The 6300 has the facilty for letting you SEND Flash messages yourself...

 

Send yourself one, while in General profile, and see what it does when it arrives.

 

And whatever it does when you send yourself one, then that's EXACTLY what it should and does do when receiving O2's new balance alerats Flash SMS. 

***********************************

Now on to my FIFTY-SIXTH mobile handset since my first ever Ericsson GA628, with the advent of my new Nokia 6300.

Posted: 22:23 19 Jul 08 #15

Hi guys,

 I am on the Vodafone network in India and i use a Nokia N82 Black. I am experiencing the same annoying issue of the phone playing the msg tone every time i get a service reply. I tried using my sim card on my old Nokia E50 and it just plays a warning tone (beep) for the service reply and plays the msg tone when i get a normal SMS. So this has something to do with the phone itself. Hope someone finds a workaround soon to fix this.

@ Shadmehr > These SMS's are flash smses also known as Class 0 smses and not Class 1. So basically the phone is not distungishing between the Class 0 and the normal smses ( class 1 ).

Posted: 22:25 19 Jul 08 #16
  • anitalg
  • 10490 Posts
  • anitalg
  • Join Date: 4 March 2006
  • Occupation: Sitting quietly in the corner
  • Location: fingers in ears singing lala
try calling your network see if they can stop it.
Posted: 23:25 19 Jul 08 #17

i did try calling the service provider..they dont have a clue about it and just kept saying the same thing like a recorded tape that it cannot be turned off.

Posted: 17:31 03 Jul 09 #18
  • Xanda1
  • 1 Post
  • Join Date: 3 July 2009

It's not a change in O2's policy. I have two nokia pay and go phones on O2. Using the same sim card in each (today) my old nokia phone gets a flash sms service reply silently, my new one plays the standard message tone. So stupid that you can't tell the newer phones to differentiate between the two types of text, when the old ones did it automatically! Grrr.

It looks like the only option for the new phones is to ring O2 and get them to turn off the service replies all together, meaning you wont be told your balance at all. I liked being told my balance (quietly!!), it's useful to confirm that the message sent, but why oh why would you ever want it to beep at you as if you got a reply to the text you just sent?

There is something wrong with the phone, perhaps not your individual handset but definitely something wrong with it in general - stupid design!

Please suggest any improvements or report problems / abuse to moderator@expansys.com