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Screen turns off in 10 seconds during phone calls --- drives me crazy; but this is way its suppose to work?

Posted: 23:36 24 Sep 07 #1
  • hello77
  • 20 Posts
  • Join Date: 24 September 2007
Just purchased a tytnii phone and really like it other than one big flaw; the screen will turn off in 10 seconds during a phone call even if you have the backlight and battery settings set to 5 minutes. I called tech support about the problem as i thought it was something i was doing or overlooked; but found out that the tytn ii will automatically override the backlight settings and default to 10 seconds when ever a phone call is made on battery power. This drives me crazy as i have to enter a number followed by the # sign when listening to voice mails to save and delete my messages; but i cant push the number because the screen has turned off so i have to hit the power button; etc- a real pain.. The tytnii also has a nice note application that can be used for taking notes during a phone call; but i cant use it as the screen becomes locked in 10 seconds if i dont write anything within that time period. There also some nice other features the phone has that can be used during a voice call; but if you are on batteries they are very difficult and if not impossible to use as the screen turns off causing to constantly have to hit the power button to start the screen. This seems more like a bug to me. Does this bother anybody else as tech support said nobody else had complained and the reason it works that way is to save battery life; but i would rather sacrafice battery life than loose some really cool features as well as essential ones such as being able to press a number easily to delete or save my voicemails (pressing the power button and then the number on the screen gets old quickl. Does anybody else have issues with this?
Posted: 07:24 25 Sep 07 #2
  • dawsonas
  • 978 Posts
  • dawsonas
  • Join Date: 18 March 2004
  • Occupation: Chief IT Architect
  • Location: London

yes that is the way it works. You can change a registry entry if it bothers you that much

\HKLM\Drivers\BuiltIn\RIL\EnableFastDormantDisplayDuringCall

 

From "1" to "0" will stop it but be warned if you arent using a headset then the touch sensitive screen will be in operation throughout the call so you may end up with your ear triggering applications etc

Posted: 14:15 25 Sep 07 #3
  • hello77
  • 20 Posts
  • Join Date: 24 September 2007

dawsonas,

Thanks for the help. Your suggestion worked though i did have to find a registration editor to do it (also note to other users who want to attempt this that you must also soft reset the device after you make the change). Appreciate the help as it was driving me crazy. I think i understand why htc did it as they may have been afraid as you suggest that people might touch the screen during a call; but must say that at the same time it also disables all the functions on the phone making it very difficult to use anything including the keypad, notes, scheduling, etc., during a phone call when on batteries; also its interesting that this also happens even if you using the speaker on batteries (when i use the speakers the phone is not by my ear; but laying down on a table or something in front of me -- it seems stupid to me that i now would have to plug it in to keep the screen on even when using speaker). . Still think HTC should give the user an option to select this as an option when on batteries rather than have to go into the registry to change it (perhaps it could give a warning message when selecting to have screen stay on during phone call that this might interfere with screen being touched; but for me i dont think this is going to be a problem). If HTC is really concerned about accidental touching of screen, perhaps they could at least allow the user to keep the screen on when using the speaker when on batteries- but having a speaker only option would not resolve the problem of not being able to push a number on the screen which is required when i call my voice mail to delete, save, or repeat a message (this is almost impossible to do while driving as screen turns off, then i must turn the power button on; and then before 10 seconds must push the right number on the screen).  Really appreciate the help- you are a life savor as i would of never been able to figure that out on my own. Still hope HTC fixes this so as to let user to determine the setting this option as the current setting by HTC does essentially disable all the useful features of the phone when making a call on batteries- this will be a problem for a lot of users and using the registry editor might be very difficult for some people.

Posted: 15:50 25 Sep 07 #4
  • dawsonas
  • 978 Posts
  • dawsonas
  • Join Date: 18 March 2004
  • Occupation: Chief IT Architect
  • Location: London

Yep I agree it would be nice but then so would a lot of registry changes. I think HTc do keep an eye on these forum pages so may take a suggestion on board.

In the meantime it wouldn't be to hard to write a little CAB file that made the registry change but unfortunatley you need to soft reset to pick up the new registry so it really needs something configuring in the phone app to make it really usable

Posted: 20:05 26 Sep 07 #5
  • Cygneture
  • 1 Post
  • Join Date: 26 September 2007

The screen timeout was bugging me also.  Thanks for the fix.

 I can search for a reg editor but do you have any recommendations?

Posted: 09:39 01 Oct 07 #6
  • dawsonas
  • 978 Posts
  • dawsonas
  • Join Date: 18 March 2004
  • Occupation: Chief IT Architect
  • Location: London

as per one of the other threads try a google for "mobileregistryeditor" without quotes thats the one I tend to use as it works on a PC over USB rather than on the device itself.

Not a recommendation its just thats the one I use.

 

Posted: 19:54 16 Nov 07 #7
  • Netno
  • 2 Posts
  • Join Date: 16 November 2007

 I got "access denied" with mobileregistryeditor, so I used PHM Registry Editor instead.

Worked fine.

http://www.phm.lu/downloads/download.aspx?{940B734A-C437-41C7-ADED-2A4418802FD3}

Download CAB-file "Pocket PC 2000 (ARM)", and just install it on your phone.

 

Anyone who knows if there is a registrysetting to get the "Dial" and "HangUp" buttons tho shine a little longer to? It's a bit hard to find those in the dark when you're in the car for example.

Posted: 22:54 16 Nov 07 #8
  • Xmoo
  • 691 Posts
  • Xmoo
  • Join Date: 5 August 2006
  • Occupation: IT
  • Location: The Netherlands

Google up: Kaiser Tweaks

Yours Sincerely, Mohammad "Xmoo" M

Posted: 09:36 28 Nov 07 #9
  • mrakomor
  • 1 Post
  • Join Date: 28 November 2007

Thank you for this information. Switching the keybord off was critical to me too. If you call to an automatic system, where you need to pres numbers during call (i.e. some hot-line suport or phone banking systems), this phone with the default EnableFastDormantDisplayDuringCall value  is unuseable. 

Posted: 01:51 10 Dec 07 #10
  • KanuK
  • 4 Posts
  • Join Date: 10 December 2007
No one has mentionned this but all you need to do is scroll the wheel a notch up or down and the phone light is back on.
Posted: 07:23 10 Dec 07 #11
  • Xmoo
  • 691 Posts
  • Xmoo
  • Join Date: 5 August 2006
  • Occupation: IT
  • Location: The Netherlands

Or press the on/off button. But still it's annoying.

Yours Sincerely, Mohammad "Xmoo" M

Posted: 16:35 23 Sep 08 #12
  • mole911
  • 1 Post
  • Join Date: 23 September 2008

Hi

I have just followed your instructions on my HTC Touch Pro, downloaded mobile registry editor, found the file and changed 0 to 1 only to be given a message - access denied.

 

What do I do now?

 

Cheers

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